All your messages, in one place
Handle WhatsApp, Instagram, Telegram and TikTok Business from one platform. Automate simple questions and let your team step in whenever needed.
ChatEngine Bot
Hola, quiero agendar una consulta para esta semana
14:28
¡Hola! Tenemos disponibilidad:
Jueves 14 — 3:00 PM
Viernes 15 — 10:00 AM
¿Cuál te queda mejor?
14:28 ✓✓
El jueves a las 3pm perfecto!
14:29
Listo! Agendada para el jueves 14 a las 3:00 PM. Te envío recordatorio 24h antes.
14:29 ✓✓
Channels
All your channels, one platform
Bring WhatsApp, Instagram, Telegram and TikTok Business together. Available features depend on each channel and account type.
WhatsApp Business
Bring WhatsApp conversations together and handle every inquiry from one inbox.
- Business-trained AI replies on Creator+
- Your team can take over conversations
- Campaigns and templates on Business
- Appointments and orders on Business
Manage your Instagram DMs with the same AI that handles your WhatsApp. Reply to comments automatically and turn followers into customers.
- Automated DM and comment flows
- AI replies starting with Creator
- Same AI trained for your business
- Unified conversations in one dashboard
- Requires Business/Creator account + Facebook Page
Telegram
Connect your Telegram bot in minutes. The same AI handles your Telegram customers with no extra configuration needed.
- Set up your bot with @BotFather in minutes
- Automatic AI replies 24/7
- Unified conversations in the dashboard
- Same AI trained for your business
- Human takeover mode when needed
TikTok Business
Connect a business account to manage direct messages and supported comments in the same inbox. Personal accounts are not supported.
- Direct messages in the unified inbox
- Supported high-intent comments
- Configurable automatic replies
To connect Instagram: you need an Instagram Business or Creator account linked to a Facebook Page. If your account is personal, convert it to Business in the Instagram app and then link it to a Page. Our team will guide you through the process.
Visual automations
Design conversations that move every opportunity forward
Connect a channel, guide each person with menus and decisions, save their answers, and hand the conversation to your team with context.
- Reply to DMs and comments with rules you define.
- Build menus, conditions, and different routes on one canvas.
- Save answers to the contact and hand off to a person when needed.
ChatEngine Flow Builder
Instagram · Automatización activa
When a message arrives
DM, comment, or keyword
Show a menu
Let the person choose what they need
Capture the detail you need
Name, email, phone, and more
Your team takes over
With context and saved answers
Services
Automation services
Everything you need to automate customer support, sales and operations for your business.
AI Chatbots
Smart chatbots that understand context and respond naturally to your customers.
- Natural language processing
- Contextual responses
- Continuous learning
WhatsApp Automation
Connect your business with WhatsApp Business API for direct and effective communication.
- WhatsApp Business API
- Mass messaging
- Custom templates
Appointment Scheduling
Smart scheduling system that manages availability and sends automatic reminders.
- Integrated calendar
- Automatic reminders
- WhatsApp confirmation
WhatsApp Sales
The bot shows your catalog, takes the full order and logs it automatically with updated stock. Payment is handled via your preferred method.
- Product catalog with stock tracking
- Automatic multi-item orders
- Order management & tracking
Smart Automations
Custom automations that connect all your business tools in a single flow.
- Unlimited integrations
- Custom workflows
- CRM, ERP & more
Analytics & Reports
Real-time control panel to monitor conversations, sales and performance.
- Real-time dashboard
- Conversion metrics
- Automated reports
How it works
How does it work?
A simple yet powerful flow that connects your customers with your business automatically.
The customer writes
Your customer sends you a WhatsApp message as they normally would. No extra apps or complications.
AI processes the message
Our system receives the message, analyzes it with artificial intelligence and determines the best response or action.
The bot responds
The chatbot responds intelligently: schedules appointments, shows products, takes orders or answers frequently asked questions.
You monitor everything
From the dashboard you see all conversations in real time. Step in whenever you want or let the bot work its magic.
Technology
Next-generation AI
We use advanced language models combined with smart automations that connect WhatsApp, Instagram, databases, CRMs and any tool your business needs.
Dashboard
Monitor every conversation
See in real time what your bot is discussing with each customer. Step in whenever needed.
María García
14:30Perfecto, quedo agendada...
Carlos Rodríguez
13:45¿Tienen en color azul?
1Ana Martínez
11:20Gracias por la info...
María García
+57 300 123 4567 — Activo
Pricing
Plans & Pricing
Choose the plan that best fits your business
WhatsApp Business Cloud is included from Creator. Meta message charges are billed separately at Meta’s current rates.
Free
Start automating your social channels and organize conversations
- Connect 2 social channels
- Up to 5 active automations
- 500 active contacts per month
- Visual builder and data capture
- Shared inbox and 1 user
- No AI replies or WhatsApp Cloud API
Creator
Add WhatsApp and AI to handle more conversations automatically
- Everything in Free
- WhatsApp Business Cloud API
- Up to 3 channels and 2 users
- 2,000 active contacts per month
- 1,000 AI replies per month
- Train AI with your business information
- Automations and data capture
- Automation history and metrics
Business
Bring sales, campaigns and customer support together as you grow
- Everything in Creator
- 10,000 contacts and 5,000 AI replies/month
- Up to 5 users and available channels
- WhatsApp campaigns and templates
- Product catalog and order management
- Appointments and Google Calendar
- Analytics and performance metrics
- Team features and priority support
Enterprise
Capacity and support tailored to your operations
- Custom volumes and user seats
- Custom integrations and deployments
- Guidance for larger teams
- Service agreement tailored to your needs